Tatabet Privacy Policy
— Your data is completely secure

01 Introduction & Scope

This privacy policy applies to users of the Tatabet platform (tatabet.bio) and its associated mobile applications. By using our platform, you are considered to have agreed to this privacy policy.

Tatabet believes transparency is the foundation of trust. That is why this policy is written in plain, straightforward language — no complicated legal jargon, no hidden clauses. Everything you need to know is right here.

02 What Information We Collect

Tatabet collects two types of data — information you provide directly and information collected automatically.

Information You Provide:

• Full name and date of birth (for age verification).
• Mobile number and email address.
• Payment-related information — Mobile Banking/Nagad/Rocket number.
• National ID or passport details for KYC verification.
• Records of your conversations with our support team.

Automatically Collected Information:

• Device type, operating system, and browser information.
• IP address and approximate location.
• A log of your activity on the platform — game history and transaction records.
• Session duration and click activity.
• Information collected through cookies and similar tracking technologies.

03 How Your Data Is Used

Tatabet uses your data solely for legitimate and necessary purposes. We never collect information we do not need, nor do we use it beyond its stated purpose.

• Account Management: For registration, login, and account security.
• Payment Processing: To securely process deposits and withdrawals.
• Identity Verification (KYC): For age verification and fraud prevention.
• Customer Support: To resolve your queries and complaints promptly.
• Responsible Gaming: For monitoring unusual gaming behavior and providing related support.
• Security Monitoring: To prevent account hacking and unauthorized access.
• Promotional Communications: To send you bonus and promotional offers with your consent.
• Legal Obligations: To meet regulatory authority requirements.

04 Data Sharing with Third Parties

Tatabet may share your data with third parties only in limited circumstances and strictly on a need-to-know basis. These cases are clearly outlined below:

When Data May Be Shared:

• Payment Providers: Payment gateways such as Mobile Banking, Nagad, and Rocket only receive the information strictly necessary to process your transaction.
• Game Providers: Certified game providers may receive limited data to ensure your gaming experience.
• KYC Verification Service: With licensed verification agencies for identity verification.
• Legal Authorities: Only when required by a court order or government directive — and strictly under those circumstances.
• Anti-Fraud System: For fraud detection and anti-money laundering purposes.

Each third-party partner operates under strict confidentiality agreements and may only use data for specified purposes.

05 Cookies & Tracking Technologies

Tatabet uses cookies on its website and app to improve your experience. Cookies are small text files stored on your device that help the platform remember your preferences.

Types of Cookies We Use:

• Essential Cookies: Used to maintain your login session and ensure platform security. These cannot be disabled.
• Functional Cookies: To save your language preferences, game settings, and similar options.
• Analytics Cookies: Used to understand which pages you spend the most time on — fully anonymized.
• Security Cookies: To prevent account hijacking and fraudulent login attempts.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some platform features from working properly.

06 Data Protection Measures

Tatabet follows the highest industry standards to protect your data. Our security infrastructure is continuously updated to guard against the latest threats.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• AES-256 Encryption: Sensitive data stored in the database is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: Advanced security at the server level.
• Regular Security Audits: Periodic audits conducted by independent third-party experts.
• Restricted Access Policy: Only authorised staff can access data on a need-to-know basis.
• Data Backup: Regular backups are maintained to minimize the risk of data loss.

07 Your Data Rights

Every registered Tatabet user has the following rights over their personal data. To exercise any of these rights, please contact our support team.

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You can request corrections to any information that is inaccurate or out of date.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Data Portability: You can request a copy of your data in a standard, portable format.
• Right to Object to Processing: You can opt out of marketing communications at any time.
• Right to Lodge a Complaint: In the event of a data protection breach, you have the right to lodge a complaint with the relevant authority.

08 Data Retention Periods

Tatabet retains your data only for as long as necessary. Retention periods depend on the type of data and the purpose for which it was collected.

09 Protection of Minors' Data

Tatabet strictly enforces an 18+ policy. We do not knowingly collect data from minors.

If we receive evidence that a minor has created an account using false information, that account will be immediately closed and all associated data will be permanently deleted.

10 Privacy Policy Updates

Tatabet may update this privacy policy when necessary. For any significant changes, we will notify you in the following ways:

• SMS notifications sent to the mobile number registered on your account.
• Pop-up notifications displayed when you log in to the platform.
• Updating the "Last Updated" date at the top of this page.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request closure of your account.

11 Get in Touch

If you have any questions, concerns, or complaints about the Privacy Policy, please contact us:

• Live Chat: Chat button available on every page of the website or app — 24/7.
• Email: [email protected] — typically responded to within 24 hours.
• Support Hours: 7 days a week, 24 hours a day.